Group Ivy LLC — Data Controller
- Legal Name
- GROUP IVY, LLC
- Service Type
- Residential Cleaning — Luxury Condos
- Entity Type
- Florida Limited Liability Company
- FL Doc. Number
- L09000092898
- EIN
- 27-0991865
- Registered Since
- 2009
- Status
- ACTIVE
- Principal Office
- 848 Brickell Ave, Suite 1000, Miami, FL 33131
- Phone
- (305) 841-7263
- Email
- [email protected]
Group Ivy LLC provides residential cleaning services for luxury condos in Brickell and Downtown Miami. We do not provide commercial or office cleaning services of any kind.
02 Information We Collect
Booking & Service Information
- Full name, phone number, and email address when booking a cleaning
- Building name and unit number for service coordination
- Unit size, number of bathrooms, and floor type (marble, hardwood, tile)
- Service type and frequency preferences
- Building access notes (vendor registration status, elevator booking requirements, front desk instructions)
Technical Data
- IP address and approximate geographic location
- Browser, operating system, and device type
- Pages visited and session duration
Cookies
- Essential cookies — required for basic site function
- Analytics cookies — anonymized behavioral data via Google Analytics
- Advertising cookies — Google Ads remarketing and conversion tracking, with consent
03 How We Use Your Information
- Schedule and confirm your cleaning appointment
- Coordinate building access, elevator scheduling, and vendor registration for your unit
- Brief our crew on floor type, access instructions, and any special requirements
- Contact you before and after your appointment for confirmation and satisfaction follow-up
- Run advertising campaigns through Google Ads where consent is granted
- Improve service quality and crew assignment based on feedback
We do not sell your building, unit, or contact information to third parties. Access notes provided for building coordination are used solely to facilitate your cleaning appointment.
04 Storage & Security
- HTTPS encryption on all pages of this website
- Booking and access data accessible only to team members involved in your service
- Building unit and access details not retained beyond the active service relationship
- Third-party tools selected based on security and confidentiality practices
Sensitive building access information (key codes, fob details, lobby instructions) submitted through our booking form is communicated directly to your assigned crew and not stored in shared or public systems.
05 Third Parties, Google Analytics & Google Ads
Google Analytics
We use Google Analytics to measure anonymized visitor behavior on this website. Individual visitors are not personally identified.
Google Ads
We use Google Ads to reach potential clients in Brickell, Downtown Miami, and surrounding neighborhoods through search and display advertising. Remarketing cookies may be used with your consent.
Opt-Out Options
06 Cookies
This website uses essential, analytics, and advertising cookies as described above. Essential cookies are required for the site to function and cannot be disabled. All other cookies may be controlled through your browser settings.
07 Your Rights
You may contact us at any time to request access, correction, or deletion of personal data we hold about you, or to opt out of any marketing communications.
California residents have CCPA/CPRA rights. We do not sell personal information. Contact: [email protected] or (305) 841-7263 — 848 Brickell Ave, Suite 1000, Miami, FL 33131.
08 Updates to This Policy
This Privacy Policy may be updated as our practices evolve. The revision date at the top reflects the current version. Clients with active service agreements will be notified of material changes.
For questions: [email protected] — 848 Brickell Ave, Suite 1000, Miami, FL 33131 — GROUP IVY, LLC L09000092898